Return Policy:

TO START A RETURN PLEASE USE OUR RETURNS PORTAL

https://shopwesternbabes.com/apps/redo/returns-portal#/login

-Items will need to be returned within 7 days.

* Items will only be accepted with tags on, non-washed or worn. If received & has been washed or worn it will not be accepted & returned at buyer’s cost.

-We list recommend sizes under each item description. Please make sure to read those before purchasing an item. (Please note these are just a recommendation).

*Returned items are store credit only. The only exception is for damaged items. Those will be considered refundable if unable to exchange.  

* Items will not be accepted after the 7 days. 

* Buyer is responsible to make sure sizing is correct before ordering - once ordered we may not be able to switch sizing due to a such a high volume of orders.  Due to screen monitors and resolutions some items may appear different than in person.  On printed items the prints may vary from item to item.

*No Exchanges:

Most inventory goes fast, and items may not be in stock for exchanges. If you are wanting a different size, please purchase as it will not be held. 

-- Please contact contact.westernbabes@gmail.com if you have a question about a  return.  Please do not message on Instagram or Facebook for returns. 

*Send all returns to 1130 E Harvest Rd, San Tan Valley, AZ 85140*

*RESTOCKING FEES:

*Shipping fees will not be added to the store credit on returned items. 

*If you used a discount code on your initial order that will not be added to the store credit for returns.

Store Credit:

How do I use my store credit?

This will be issued in the form of a virtual gift card. This will come via email. And can be used on the website as such. 

When do I get my store credit issued?

Wstern Babes Boutique LLC issues store credit via virtual gift card every Friday. If we are closed on that Friday then we will issue it the next business day. 

Final Sale Items:

*The Sale Collections is a last chance reduced price collection. These items are FINAL SALE. 

*All Holiday items are FINAL SALE. 

*ALL FOOTWEAR ARE A FINAL SALE ITEM.

*All purchases (full or partial that was used from a gift card on a previous return are a FINAL SALE) 

*Other FINAL SALE items include: seasonal, bralettes, bodysuits, swimwear, purses, sunglasses backpacks, bags, jewelry, belts, tumblers, hats, any/all accessories, custom orders, sale items, etc. 

*DEFECTIVE ITEMS AND PACKAGE DISCREPANCIES: 

Sometimes life happens and we make mistakes and send the wrong or damaged items.  These must be claimed within 3 business days of receiving the package or this is considered wear and tear. If we have the same item in stock we will replace the wrong/defective item.  This must be sent back within 5 days ( a return label will be sent for this).  If not sent back within 5 days we will issue a store credit.  
If an item is damaged email contact.westernbabes@gmail.com. 

Shipping Questions:

*Where is my package?
If your tracking says your package has been delivered, yet it's nowhere to be found please contact your local post office.
Also, be sure to check with reception or the office if you live in a building with multiple residents.
If your tracking is not updating for some reason, please contact your local post office. They can check on the status for you.
Be sure to check your order information to make sure you entered the correct shipping information.

* Once the item is dropped at USPS  or UPS we are no longer responsible for it. We also cannot update you any further than what your tracking shows. 

*Who do you ship through?
We ship all orders through the United States Postal Service or UPS.
When your order is shipped, you will receive a tracking number to the e-mail provided.
You can track your package at www.usps.com or www.ups.com

*The customer is responsible for all extra duties and fees that are needed for international orders. (This will not always happen but when necessary, the customer will pay this fee)

If you have a question about your tracking, please email: contact.westernbabes@gmail.com

Terms

*Western Babes Boutique LLC has the right to refuse service.

* Western Babes Boutique LLC sells items in photos separately, no items are sold as a group unless otherwise stated. 

* Western Babes Boutique LLC has the right to refuse orders.

* Western Babes Boutique LLC respects privacy, no information will be given to a third party.

* Western Babes Boutique LLC owns the rights to all photos on our website.

Thanks y'all and happy shopping :)